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INTELLIGENT ISSUE MANAGEMENT

Connect and contextualize every issue.

Structure coordination workflows around model context to resolve issues faster

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PHASE-AWARE BY DESIGN 

Move from issue lists to accountable coordination

Keep every issue connected to model context, ownership, communication, approvals, and the resolution trail. No more spreadsheets, emails, or screenshots to track down. 
01

Keep context attached

Navigate from issue to model location, viewpoint, and related information.

02

Make ownership visible

Use assignments, statuses, due dates, and workflows to clarify responsibility. 

03

Close the loop

Track review, approval, communication, and resolution from one connected workflow. 

From validation to resolution, in one connected workflow

Clash detection & clash resolution 
Clashes detected in BIMcollab Zoom become owned, trackable Smart Issues the moment they're created. IDS findings follow the same path. Every follow-up step stays connected to the model, from assignment through to approval.

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Model location & viewpoints
Quickly see where the problems are by keeping issues connected to the exact model locations and viewpoints they affect. Navigate from an issue to its context in one click. No more screenshots, guesswork, or chasing colleagues for clarification.

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Structured issue workflows

Structure issue resolution through assignments, statuses, and due dates so every team knows who owns what, what's overdue, and what's blocking progress. Coordination becomes accountable when responsibilities are unambiguous are clear.

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Search & findability 

Quickly locate issues, related context, and project information so coordination keeps moving forward without unnecessary friction. See where issues are concentrated in the 3D model with issue pins. Or, filter by status, assignee, discipline, or location to surface exactly what matters. 

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Approval workflows 

Manage review states and approval progression so project information moves through coordination workflows in a controlled and traceable way.  Prevent premature sign-off by governing status changes at every step. 

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Communication & coordination

Comments, questions, tasks, and updates stay linked to the issue and model context they relate to. Teams collaborate more efficiently when communication lives inside the coordination workflow. This is the end of scattered communication spread across email, chat, and shared drives.

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Explore other capabilities

The BIMcollab platform brings coordination, governance, and delivery into one connected workflow: the right information, under control, ready for the next phase. 

Collaborative model validation

Intelligent issue management

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Why AEC professionals choose BIMcollab

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FAQ

What makes BIMcollab issue management intelligent?

Issues are connected to model context, viewpoints, status, ownership, communication, and approval history, rather than sitting in a disconnected list. Issue resolution is systematically communicated with all team members, keeping everyone aligned throughout the issue management process.

What are Smart Issues?

Smart Issues in BIMcollab Zoom replace traditional clash reports with intelligent, trackable data. They remember the specific clashes, corresponding model elements, and issue statuses, allowing them to automatically check and update their resolution status when new model versions are uploaded.

How do Smart Issues work?

You first run your clash tests or rule sets in BIMcollab Zoom, then select the detected conflicts and report them as Smart Issues.

When a newer version of the model is uploaded, Smart Issues will scan the new model and determine if the original clash still exists. Issue statuses will automatically update or allow you to easily close them if resolved.

Then, push the updated issue statuses back to the cloud so all stakeholders remain aligned.

Do I need BIMcollab Zoom to use Smart Issues in the platform?

Yes, you need BIMcollab Zoom to create, check, and automatically update Smart Issues in the BIMcollab platform (our online environment).

While regular issues (standard BCF-based tickets) can be created anywhere within the BIMCollab ecosystem, Smart Issues rely on the underlying clash-detection and geometry engine built into the BIMcollab Zoom desktop application. 

Can issues be created from clashes?

Yes. The intended workflow is that clashes and validation findings become trackable issues with ownership and resolution context.

How does issue management differ from model validation?

Model validation is about finding quality problems. Issue management explains how those findings become coordinated, accountable actions. 

Ready to take control of issue coordination?

For complex projects and multi-team environments, a demo is the fastest way to map this capability to your real coordination process. If you want to test it out for yourself, you can start a free trial immediately.